We take great pride in standing out in the flooring community
All our professional installers are our contractors as we do not have any sub- contractors like other companies. They have 10 to 15 years of professional experience. They have WSIB Insured. We provide a 2-year warranty, normally all other companies only provide 1 year but we extend another year making it a total of a 2-year warranty. We are so confident of our installation that the installer is in your palms of your hand which simply means until you are satisfied, and we are satisfied with the job, we do not pay the installers.
When the job is complete you will have to sign a Customer Satisfaction Form once you are completely satisfied with the installation work. If you are not satisfied, you can hold the 10% payment and we will send an inspection team. They will check the job and fix the issue as needed. You can then pay the remaining 10% once the job is fixed and you are 100% satisfied. Do not worry we have the best installers with us.
Also, to further explain, we have a measurement process before Installation. There will be a measurement consultant visiting your house to take the exact estimation for the installation. As we are an honest company, we charge you exactly what you need for your house. Most companies bind you on the invoice warranty based on your approximate estimation of the flooring, but we do not do that.
Your Invoice will be adjusted according to the material used. Any unopened additional boxes you can return for a full return. The measurement ensures less wastage, and you are not paying anything extra than needed.
We make it our priority to offer high quality products at low prices because we know that this matters to you. Choosing hardwood upgrade through your builder could cost upwards of $16/sq.ft and while this would allow you make small monthly payments included in your mortgage, this may however put a strain on the resale of value of your home. You can get similar quality hardwood flooring for $5.99/sq.ft including installation!*
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